YouNique Solutions LLC

Account Deletion

You can request deletion of your Bottom to the Top™ Fitness account and your associated data at any time. This page explains what is deleted, what is retained for legal reasons, and how to submit your request.

How to Request Account Deletion

Option 1 — In the app (recommended)

Sign in to Bottom to the Top™ Fitness.
Open your Profile or Settings page.
Scroll to the Account section and tap Delete My Account.
Confirm by typing DELETE when prompted.
Your account and associated data are deleted immediately, and any active subscription is canceled so you are not charged again.

Option 2 — By email

If you can no longer sign in, email us at info@younique-solutions.net with the subject line "Account Deletion Request" and the email address associated with your account. We will verify your identity and process the request, typically within 30 days.

What Data Is Deleted

When your deletion request is processed, the following personal data is permanently deleted from our systems:

Account credentials and profile information (name, email, password)
Fitness profile, assessment results, and body measurements
Workout programs, sessions, sets, reps, and weights logged
Personal records and achievement data
Nutrition logs, meal entries, water logs, and custom foods
Recovery check-ins and recovery scores
Progress photos and weight history
Community posts, comments, and likes
Community profile, FitPoints, and challenge participation
AI coach conversations, insights, and recommendations
Notifications, preferences, and saved favorites

What Data Is Retained

Certain records are retained for legal, security, fraud-prevention, transaction, and accounting purposes. Where personal data appears in these records, it is anonymized or scrubbed at the time of deletion.

Subscription & billing records

Your Square subscription is canceled and your Membership is marked as Canceled. We retain subscription, billing event, payment log, plan history, and Square customer reference records for accounting and tax purposes. Personally identifiable information (such as your name and email) is scrubbed from these records at deletion; only the anonymized transaction reference remains.

Retention period: 7 years (standard accounting/tax retention).

Audit trail

An audit log entry records that your account was deleted. The actor field is anonymized (stored as "deleted_user") — no raw email address is retained in the audit trail.

Retention period: Indefinite (security and system integrity).

Moderation records

If you were reported by another member, the moderation report record is retained for safety and dispute history, but your name is replaced with "Deleted User."

Retention period: Indefinite (trust & safety).

Important Notes

Deletion is irreversible. Once processed, your personal data cannot be recovered.
If you have an active paid subscription, it is canceled at the time of deletion so no future charges occur. We do not automatically issue refunds; contact us if you believe a charge is incorrect.
Community content you posted may have been seen or interacted with by other members before deletion. Your posts and comments are removed when your account is deleted.
Some data may remain in encrypted backups for a limited period as part of our standard disaster-recovery process, but it is not accessible or restorable after deletion.

Questions?

If you have questions about account deletion or your data, contact us at info@younique-solutions.net.

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